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Our press kit includes key facts about Cachet, as well as logos, photos, and details about our founders. For quotes, interviews, and other press enquiries, please send us an email.

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Average Cachet customer savings on ride-hailing insurance, compared to premiums elsewhere.

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Current Cachet users, based on the customer satisfaction score.

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Modern cities need efficient and shared mobility solutions. Rapid urbanization has spurred changes in how people live, commute and work, making mobility critical to how urban lifestyles evolve. With more congestion, personal transport modes lose their allure, paving the way for the growing significance of shared-mobility services.

Running a fleet isn’t without its headaches

Whether it’s bikes, scooters, or cars; fleet platforms help meet the need for shared transportation. More demand promises more revenue, but the human factor adds complexities. First, driver skills and behaviors vary – a significant headache for fleet managers. Then there’s dealing with claims, rising insurance premiums, and the fact that vehicles off the street due to repairs bleed money instead of earning it. Handling all that requires precision. Without proper tools, it’s time-consuming and inefficient. Let’s explore how Cachet Mobility can support you.

Intelligent driver-verification system

A fleet’s success hinges on the reliability and performance of its drivers. Cachet Mobility introduces a driver-rating mechanism that lets you reward good drivers and identify reckless ones. This minimizes claims and costs, enabling a more cost-effective and efficient operation. The system not only improves a fleet’s safety and reliability, but the overall experience for drivers and customers as well.

Claims are inevitable. Stress isn’t.

Cachet Mobility streamlines the claims process. It’s digital and seamless, enabling swift and informed decisions.

Key Features

Real-time overview: a comprehensive snapshot of the details and current status of each claim. It includes information about the vehicle and driver, the specific location, and the current status of the claim. Real-time visibility gives fleet owners all the data they need to decide and act without delay.

Automated notifications and approval: Never miss a filed claim. As soon as a claim is submitted, the system alerts the fleet operator who can review and verify the accuracy of each claim before it is sent to the insurer. This ensures that all information is correct, reducing mix-ups and facilitating a smoother claims process.

Efficient fleet-insurance management

Insurance is pivotal to navigating a fleet’s risks and securing its financial stability. However, scattered data and inefficient practices often lead to all shared vehicles being seen as high-risk assets. This results in higher premiums for the entire fleet. Cachet Mobility introduces a unified digital platform to consolidate scattered data, optimize risk assessment, and bring true efficiency to fleet-insurance management.

Key Features

Unified Digital Platform: A central hub that harmonizes fragmented data and enables fair, data-driven insurance pricing. Using a variety of insurance partners, the system identifies the best available offer for the full fleet – at the click of a button.

Instant adjustments: Effective fleet operations are adaptable. Cachet Mobility enables instant policy adjustments. Whether you’re adding new vehicles or modifying existing insurance policies, the platform ensures swift updates that reflecting your evolving needs.

Unified monthly payments: Simplify financial management with consolidated insurance payments for all vehicles. Cachet Mobility streamlines them, providing a transparent overview of monthly financial obligations.

Want to know more about how Cachet Mobility can help streamline or scale your fleet business? To get the attention you deserve, please book a demo.

It’s a happy day at Cachet. We’ve launched a product that provides market-leading accident cover for Polish couriers and other bike and scooter riders, whether they’re at home or abroad. PAI for Riders is available for purchase immediately on the web at cachet.me, as well as in our iOS and Android apps.


In partnership with Allianz Partners, PAI provides compensation for bodily injuries, medical expenses, and loss of income due to disability or death. 


10 000 zł covers costs just 18zł per year – one latte at a nice cafe. 20 000 zł protection is available for 36zł per year. Bike PAI covers gig work as well as personal rides. Coverage isn’t limited to Polish territory, either. It travels with the customer, anywhere in the world.


“In the expanding platform economy, many people, particularly last-mile delivery couriers, have been risking potentially costly accidents without a proper safety net. They’re the backbone of on-demand services, but have been dangerously exposed. Luckily, that is now over.” said Danuta Żukowska, Cachet’s General Manager CEE.


Accidents are always unexpected, you never have them until you’re having them. Still, there are common risks that can often be mitigated by good street manners and paying attention:


  • Weather: slippery, snowy, and rainy conditions often contribute to accidents
  • Distracted riding: too much focus on their phones leaves less attention to the road 
  • Drivers: often, drivers fail to notice cyclists in time to avoid a collision
  • Bad roads: potholes, debris, drainage covers, or simply poor road maintenance
  • Mechanical faults: Failing brakes or other fault with the courier’s bike or scooter


Cachet’s novel insurance products are designed to fit the changing work and lifestyles. Drivers and riders now have flexible coverage options that weren’t available just a couple of years ago. The launch of Bike PAI is another example, how traditionally slow-moving insurance is transformed by digital innovation.


Get insured, ride responsibly, and have fun out there!

Policies, industry insights, and other highlights from the intersection of
insurance, tech, micromobility, and the European platform economy.

As 2024 picks up steam, here’s a quick refresher on rumblings in the space where insurance, tech, and data interact. Hope you’ll find this useful. Soon, we’ll take a separate dive into some of these. Let us know what you’re interested in. 

Meanwhile, in the days, weeks and months ahead we’ll be announcing exciting new markets, customers, and partners. To misquote Mr. Sinatra, it looks like a very good year. See you there!

Policy pulse

  • Mandatory liability insurance for certain electric scooters… in some EU countries. Scooters are everywhere, but skill and etiquette are spread more thinly. Mandatory insurance was inevitable. But when it’s required depends on location. Broadly speaking, scooters that can exceed 25km/h must be insured, according to this 2021 EU directive. So must slower ones that weigh more than 25kg. In Sweden, it’s the law since Christmas. Estonia, Latvia, Poland, and many others have sailed past last year’s deadline to update their laws.
  • E-bikes don’t need mandatory traffic/liability insurance – unless they do. At EU level, e-bikes are excluded from the insurance requirement. Member countries are of course free to do their own thing, so France, Germany, and a few others did. To ride there, you’ll need e-bike liability insurance. Big rental fleets are already insured. When you ride your own e-bike, the onus is on you.
  • EU court: e-bikes aren’t ‘motor vehicles’ and don’t need motor insurance. Requiring e-bike-specific liability insurance is one thing. Another idea was to treat e-bikes the same as motorbikes and cars and require motor insurance. That idea is now dead. In October, the EU Court of Justice ruled that since e-bikes don’t exclusively use mechanical power, they aren’t “motor vehicles” – and don’t need motor insurance. 
  • No platform-economy regulation before EU elections in June. There’s a strong push to classify rideshare drivers, food couriers, and other workers as employees – and app platforms as their employers. The plan is stuck in the European Parliament, probably until after EU elections in June. (Rightwing parties will likely make large gains, but not enough to beat the current grand coalition.) Our view is that while well-intentioned, treating platform workers as employees would do more harm than good. We’ll examine this in a separate post.
  • Passed in November, the European Data Act quietly came into force on 11 January. It’ll be phased in from September 2025, so there’s time to get your data and privacy affairs in order. The law aimed at creating a fair and competitive data market that may add €270bn to EU GDP by 2028. We like this solid summary by the law firm Cooley.
  • The EU AI Act was provisionally agreed, but is not yet law. Real-world effects are at least a year away – actionable specifics aren’t spelled out yet. EU countries face a classic dilemma: caution/regulation on one side and and business-driven innovation on the other. Mind you, main AI players are based in the US, with its more laissez-faire approach. Which helps explain why some in the tech sector are wary about the AI Act. They say the EU is overreacting and puts homegrown AI development at a disadvantage.
  • Insurance and AI. Insurance is a data-rich space and makes heavy use of AI models, from bot-based customer onboarding to fraudulent-claim detection. In the GTP world, process efficiency and customer engagement have been the main benefits. Moving forward, look out for AI-driven hyperpersonalisation in marketing and product recommendations. (It’s always been hard to help customers navigate insurance complexities.) AI will also ease KYC, fraud detection, and underwriting precision.
  • Sparks in the air where the Data Act and AI Act meet. Cachet CEO Hedi Mardisoo is looking forward to the Data Act, infrastructure, and national data-portability regulations clicking together. This will take online digital services to a whole new level. Less B2C (in the sense of business struggling to relate to the individual) and more human-centricity. 

Europeans will have more control over their data, and services will be more individually priced. In insurance, it means broader use of behavioural data, such as lifestyle, asset use, or driving patterns. This will lead to more accountability and dialogue, ideally producing fairer and more transparent prices. Another holy grail is a better ability to predict – and preclude – accidents. Of course, there must be credible guardrails to keep things from veering into Black Mirror or Minority Report territory. A monumental, but crucial, task.

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