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There are plenty of ways to deliver stuff on wheels without being a driver or motorist. Bikes, scooters, skateboards, even unicycles. Doesn’t matter if you rely on electricity or muscle power to make your deliveries. This is the insurance you want.
Covers rides with bicycles, scooters, electric scooters, electric bicycles, and skateboards of all kinds. Cargo bikes, too, with some exclusions.
You’re insuring yourself, not the wheels. Whether you ride your personal (micro)mobility device or a rented one, you’re covered.
Delivery Rider insurance covers your own injuries as well as possible damage to others.
All policies, claims, and other docs are safe and easily accessible in your digital wallet.
If you need more assistance, contact our help center. Let’s get your issue sorted.
Delivery riders are bicycles and electric rideables (e-scooters, self-balancing scooters) as well as ordinary scooters and skateboards.
You’re fine you use regular roads and follow traffic laws. The accident has to occur while using the city rider.
You’re out of luck if:
You take part in a sports competition or practice extreme sports.
You were not the only person on the city rider when the accident happened.
The driver of the delivery rider was drunk while driving.
Insurance does not cover recurrent injuries or injuries due to an illness, nor does it cover accidents that happened before the insurance period.
Delivery Rider insurance helps to cover the damage you caused to third parties while using a delivery rider. It also covers damage to rented delivery riders. For liability insurance, the maximum insured sum depends on your chosen insurance package.
Personal injury is damage to health, bodily injury, or death.
Property damage is damage to or destruction of a thing. Damage caused to a rented city rider also falls under this.
File an insurance claim on the Cachet app or website. If you’re logged in you can easily find a “file a claim” feature where you can digitally leave the necessary details. We’ll automatically forward this to the insurance company on your behalf.
Yes, insurers have always kept records to assess your risk. But Cachet does it to serve you. Inspired by the platform economy, we provide new and flexible kinds of coverage. And no hocus-pocus with customer data. You can easily check what we know about you under your account. Transparency, not hoops.
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