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Full name of the customer or company
If someone else is submitting the complaint on behalf of the customer or company
Choose the correct type
Personal identification number for the natural persons and company registration number for the legal entities. Required field if there is a financial claim as result of the complaint. We might ask for the ID and additional details for further identification of the customer.
with the country code +
When the dissatisfactory incident occurred
Description of the customer’s rights allegedly violated
Details around how/when the incident occurred. Optional if covered under Description of Rights Violated
Upload relevant documents, screenshots, etc. Or refer to the evidences already available to Cachet
for more information visit the complaints policy
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