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Average Cachet customer savings on ride-hailing insurance, compared to premiums elsewhere.
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Cachet launches a new partnership HDI Gloal SE and Bolt Drive in Germany to revolutionize fleet insurance.
This collaboration extends Cachet’s presence in Germany, building on its micromobility and gig work solutions for RideMovi and TaskRabbit. For the first time, Cachet’s complete platform-enabling insurance technology will support every vertical in Germany. A major milestone in its European expansion.
With Germany becoming one of Europe’s largest shared mobility markets, fleet owners are increasingly looking to operate efficiently while managing rising risks and costs. Cachet’s data-driven platform delivers flexible insurance that adapts over time. Alongside tools to incentivize safe driving, it helps operators manage risks as they emerge.
Hedi Mardisoo, CEO and Co-Founder of Cachet, expressed her enthusiasm for the partnership:
“Expanding alongside Bolt Drive, with the support of HDI Global SE, in Germany is a proud moment for Cachet and a testament to our commitment to redefining insurance for Europe’s platform economy.”
She went on to highlight the broader impact of shared mobility:
“Shared mobility is transforming urban transportation rapidly in Germany, and our solutions are designed to meet this evolution—enabling operators like Bolt Drive to scale with confidence and sustainability.”
This partnership builds on Cachet’s successful collaboration with Bolt Drive in the Baltics and Czech Republic, extending into a new region together. By combining tailored coverage with real-time insights, Cachet is helping Bolt Drive to continue transforming fleet efficiency, safety, and scalability in Europe’s most competitive markets.
On the launch Diego Ramirez-Goelz, Regional Manager Central Europe at Bolt Drive, remarked:
“Scaling car-sharing operations in Germany’s dynamic market demands flexibility and innovation. With Cachet’s data-driven solutions and the support of HDI Global SE, we’ve unlocked an insurance model that adapts to our needs and empowers safe we’ve unlocked an insurance model that adapts to our needs and empowers safe, efficient operations. Building on our success in the Baltics and in the Czech Republic, this partnership ensures we can confidently operate in Germany, delivering smarter mobility that meets the evolving demands of our cities and users.”
This partnership completes Cachet’s presence across Germany’s platform economy—from micromobility to gig work and now automotive. Kalle Palling, COO and Co-Founder of Cachet called the move the “final piece of the puzzle” in the market and emphasized the significance of the collaboration:
“It’s proof of our ability to adapt to diverse operator needs across the platform lifestyle. By working with HDI Global SE, we’re enabling Bolt to operate with confidence in one of Europe’s most exciting markets, thanks to the power of adaptive insurance.”
About Cachet
Cachet is a leading InsurTech that designs better insurance for people and companies in the European platform economy. Our technology manages and embeds insurance, aggregates gig work and asset usage data. Providing a vastly-improved insurance cover to both users and platforms. Founded in 2018 the company, today we’re supporting platform-driven businesses from Tallinn to Milan—and everywhere in between.
Whether you’re adapting to regional needs or expanding across Europe, Cachet simplifies the process.
What brought you to Cachet?
There’s a story behind it. I’ve known our co-founder Hedi for a long time—we were introduced at Web Summit a while back. While nothing materialized then, we stayed in touch.
Fast forward years and when I saw Cachet taking off and securing funding, I knew it was an exciting time to join. The company was transforming fast, growing from a small team into something with great potential. I wanted to be there to help them scale, turn the corner, and build something with real societal value.
For me, Cachet was the perfect match of timing, belief, and opportunity.
What gets you out of bed in the morning?
For me, it’s the thrill of completing something incredibly challenging—tasks that push me beyond my comfort zone. Confronting new situations and solving the puzzles they present you with gives me a real high.
This is what drives me every morning. There’s no better place to experience this than in a fast-paced environment like Cachet.
Finance can be a complex role. What are the biggest changes and challenges you’ve noticed in your role here?
It’s been a rollercoaster. When I started, I was the only person in the finance department! We had software and databases but no structure. I had to build everything from scratch.
Now, the finance team has grown significantly. We’ve developed systems that allow us to scale, and I can focus more on strategy, forecasting, and helping the company move into the next phase of growth.
How has your job at Cachet changed over time?
The change has been constant. We’ve moved offices, expanded the team, and evolved our processes. It’s exciting to see how quickly things shift in a startup environment and how much we’ve grown in such a short time.
If you could swap roles with a colleague for a day, who would you pick?
That’s an interesting one! I’d say either Joosep, our CTO, or Kalle, our COO and Co-Founder.
Kalle has a remarkable ability to form strategic, enduring partnerships that have driven Cachet’s growth. I’d love to experience that process firsthand.
Joosep, on the other hand, understands our entire product ecosystem inside and out. Like me, he’s built something from scratch, and I’d be curious to see how he tackles challenges from a technical perspective.
What’s your advice for newcomers who are considering joining Cachet?
Be bold! In Estonian, we say julge. You need to be proactive, take initiative, and make things happen. In a startup, no one holds your hand. And that also means you have the trust and space to make things happen more than anywhere else.
At Cachet, we understand insurance—the good, the bad, and the ugly.
One issue that we have seen our partners struggle with time and again is claims handling. And for good reason, as historically it has come with a lot of back and forth for operators. From never-ending email threads to endless data cleaning.
That’s why, to empower modern platforms with adaptive insurance, we developed a new Claims Control Center.
Read on to learn about the new feature and discover why it will make claims handling simple and smart, as it should always have been.
The new Claims Control Center gives operators all their claims data in one place. It gathers and organizes data on asset usage, customer behavior, and claims patterns.
From today, micromobility operators can log in to a single platform to access their complete claims history, track current claim statuses, and analyse trends.
The design of the Claims Control Center makes risk data management truly effortless. The intuitive displays brings together all the critical information you need on a single screen.
From tracking costs to sorting claims by status—everything is easy to access and understand. This view highlights claims needing immediate attention—ensuring nothing slips through the cracks.
But that’s not all—we have taken things a step further with our new Trip Info block. This feature lets teams easily add the trip info insurers need to process accident reports. By providing this data upfront, operators can cut back and forth with insurers. This could slash claim handling times.
Transparency and efficiency are at the core of this new feature. The control center has data and insights on every aspect of your claims. It covers reserved amounts, claim statuses, rejection reasons, and claim categories.
This detail helps you better understand your claims operations. It also helps you find areas for improvement. For example, tracking usage, costs, and outcomes for each claim enables data-driven decisions. Platforms can use the insights to boost efficiency across their operations.
Cachet Mobility’s latest feature is a win-win on both sides of the claims handling, as aside from benefiting operators efficiency, it also improves their ties with the insurers enabling their growth.
The Claims Control Center connects operators with insurers. It provides accurate, up-to-date data. This eliminates friction in the claims process. Insurers get all the info they need in a structured format.
In the fast-paced world of mobility, having a streamlined system that connects both ends of the claims cycle is vital. That’s why this feature is a major advance in claims management tech. It aims to do more than ease the headache of handling claims. It will give operators the actionable insights they need to manage their risk.
Today, our Claims Control Center is up and running for micromobility platforms. Next, we’ll launch it for automotive and other industries. Want to see it in action? Reach out to our team and get priority access to our upcoming release.
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