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Paper-free claims reporting

Issuing claims

Paper be gone. File your claim in the app.

It’s safe and easy.

If you get into a traffic accident, getting crucial details to us is easier than ever. Just pull up your Cachet app and report your claim right there. Forget about chasing down paper forms and filling them out on your crumpled bonnet. Accidents are stressful. Paperwork shouldn’t be.

Get it for iOS
Get it for Android

How to file a claim

If it’s just a fender bender, drivers usually agree about what happened and why. They document it and life goes on. If it’s more serious, or if your version differs from theirs, the stakes are higher.

Take lots of photos
Take pictures of the accident site and vehicle damage from as many angles as you can. Draw a sketch of the circumstances that led to the accident and take a picture of that as well.
Describe what happened
Write a description of the accident, add contact information for everyone involved, and mark the incident’s location with GPS.
File your claim
Use the Cachet app or website to file your claim using a simple form. We’ll forward it to the insurance company and they’ll contact you (or the vehicle owner) directly.

One app, one place for all your insurance stuff

Get the Cachet app to buy, track and renew your policies. File claims here as well, just like insurance gods intended.
  • The digital wallet for all your records and activity
  • Easily file insurance claims online
  • It’s where paperwork ends and insurance begins
Get it for iOS
Get it for Android

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The insurance service provider is Cachet Insurance Broker OÜ. Before concluding a contract, we recommend reading the conditions and if necessary, contacting a specialist by phone: + 372 668 28 34

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COMPLAINTS FORM

Get in touch with us and we will get back to you within 2 business days.

Customer or company*

Full name of the customer or company

Representative customer or company

If someone else is submitting the complaint on behalf of the customer or company

Customer type*

Choose the correct type

Personal ID code / Registry code

Personal identification number for the natural persons and company registration number for the legal entities. Required field if there is a financial claim as result of the complaint. We might ask for the ID and additional details for further identification of the customer.

Phone

with the country code +

Type of complaint*

Choose the correct type

Email*
Date of Incident*

When the dissatisfactory incident occurred

Description of Issue*

Description of the customer’s rights allegedly violated

Circumstances of incident

Details around how/when the incident occurred. Optional if covered under Description of Rights Violated

Evidence

Upload relevant documents, screenshots, etc. Or refer to the evidences already available to Cachet

Confirmation*

for more information visit the complaints policy

CONTACT FORM

Get in touch with us and we will get back to you within 24 hours.

Business type*

Coverage type*

Thank you for submitting your information.
Our team is excited to help your fleet business thrive.