Introducing Cachet’s New Claims Control Center

At Cachet, we understand insurance—the good, the bad, and the ugly.

One issue that we have seen our partners struggle with time and again is claims handling. And for good reason, as historically it has come with a lot of back and forth for operators. From never-ending email threads to endless data cleaning.

That’s why, to empower modern platforms with adaptive insurance, we developed a new Claims Control Center.

Read on to learn about the new feature and discover why it will make claims handling simple and smart, as it should always have been.

Comprehensive Control at Your Fingertips

The new Claims Control Center gives operators all their claims data in one place. It gathers and organizes data on asset usage, customer behavior, and claims patterns. 

From today, micromobility operators can log in to a single platform to access their complete claims history, track current claim statuses, and analyse trends.

The design of the Claims Control Center makes risk data management truly effortless. The intuitive displays brings together all the critical information you need on a single screen.

From tracking costs to sorting claims by status—everything is easy to access and understand. This view highlights claims needing immediate attention—ensuring nothing slips through the cracks.

But that’s not all—we have taken things a step further with our new Trip Info block. This feature lets teams easily add the trip info insurers need to process accident reports. By providing this data upfront, operators can cut back and forth with insurers. This could slash claim handling times.

Actionable Insights for Better Decision-Making

Transparency and efficiency are at the core of this new feature. The control center has data and insights on every aspect of your claims. It covers reserved amounts, claim statuses, rejection reasons, and claim categories.

This detail helps you better understand your claims operations. It also helps you find areas for improvement. For example, tracking usage, costs, and outcomes for each claim enables data-driven decisions. Platforms can use the insights to boost efficiency across their operations.

Cachet Mobility’s latest feature is a win-win on both sides of the claims handling, as aside from benefiting operators efficiency, it also improves their ties with the insurers enabling their growth.

The Claims Control Center connects operators with insurers. It provides accurate, up-to-date data. This eliminates friction in the claims process. Insurers get all the info they need in a structured format.

In the fast-paced world of mobility, having a streamlined system that connects both ends of the claims cycle is vital. That’s why this feature is a major advance in claims management tech. It aims to do more than ease the headache of handling claims. It will give operators the actionable insights they need to manage their risk.

What to get ahead of the curve when it comes to claims management?

Today, our Claims Control Center is up and running for micromobility platforms. Next, we’ll launch it for automotive and other industries. Want to see it in action? Reach out to our team and get priority access to our upcoming release.