In shared mobility, the smallest friction points can make or break the user experience. One of the most persistent? Parking. It’s a headache for users, a challenge for operators, and a growing issue for cities managing curbside space.

In a recent feature in Zag Daily, our CTO breaks down how Cachet tackled this exact problem with a smart, automated parking module—and what it took to get it right.

Developing this module wasn’t just about writing clean code. It meant understanding the real-world frustrations faced by users and operators. We worked closely with partners to test, refine, and roll out the feature in live environments—fast, but always with quality and reliability in mind. This kind of agile, problem-first mindset is how we approach every product at Cachet.

Here’s how we do it:

Start small, move fast.

From initial concept to live deployment, our team iterated quickly—launching MVPs with key partners, collecting data, and improving the system week by week. We don’t wait for perfect conditions to test. We learn by doing, and we scale what works.

Build for real people, not edge cases.

Parking might seem like a logistics problem, but it’s also about trust. Drivers need to know that they won’t spend 10 minutes circling for a spot. Operators need the data and confidence to manage vehicles efficiently. Our tech had to work across different cities, platforms, and behaviours—and it does.

Think beyond the product.

Automated parking isn’t just a feature—it’s a step toward a smoother, more efficient car-sharing ecosystem. When we solve a pain point like this, we’re not just improving one trip. We’re making the whole system more attractive, more scalable, and more sustainable.

Want to learn more? Head to Zag Daily, where our CTO breaks down how automated parking is transforming the possibilities for car sharing—and how we made it work behind the scenes.

For ride-hailing operators and fleet managers, growth isn’t just about numbers—it’s about impact. Whether you’re working to reduce private car use, make urban mobility more accessible, or reimagine how people move through cities, expanding your fleet is a means to a bigger mission. But scaling up successfully takes more than adding new cars and drivers. To truly move the needle, operations must run smoothly at every stage.

And one factor that can either hold you back—or propel you forward? Insurance.

How Insurance Can Hold You Back or Push You Forward

Most operators focus on fleet size and driver onboarding, but often overlook the role of insurance in scaling sustainably. And yet, if insurance is slow, rigid, or costly, it doesn’t just block operational growth—it threatens the broader mission. 

When vehicles sit idle due to paperwork, or good drivers leave because premiums are unfair, it delays the very progress these platforms aim to deliver: cleaner cities, better access to transport, and fewer private cars on the road.

That’s why getting insurance right isn’t a back-office issue—it’s mission-critical.

But when done right, insurance can give operators the flexibility, speed, and cost control they  need to scale efficiently.

How Adaptive Insurance Supports Growth

An adaptive insurance approach helps you expand with confidence. Here’s how:

1. Expand Into New Markets

Every city has its own rules, risks, and expectations—but traditional insurance often isn’t built with shared mobility in mind. With adaptive policies tailored for platform-based fleets, you get coverage that fits how you actually operate. 

That means less friction, fewer workarounds, and more confidence as you enter new markets—because your insurance is aligned with the realities of your business from day one.

2. Add Vehicles Without the Hassle

Scaling your fleet means constantly adjusting to demand—but traditional insurance often struggles to keep up. With on-demand, scalable coverage, you can seamlessly add or remove vehicles as needed and distribute insurance dynamically across your fleet. 

No more rigid policy structures or long renegotiations—just coverage that adapts as fast as your operations do.

Cachet’s dynamic policy management makes it easy to stay compliant and protected, even as your fleet evolves day by day.

3. Make Driver Onboarding Smoother

Good drivers are the backbone of your business. Insurance that rewards safer drivers with better rates makes your platform more attractive to top talent.helping you attract  and keep the best drivers onboard while keeping costs under control.

Cachet uses individual driver data and telematics to assess risk fairly, meaning safer drivers get lower premiums, and you get a stronger, more reliable workforce.

4. Keep Costs in Check as You Grow

Many fleet operators struggle with unexpected insurance costs when they scale. Instead of outdated pricing models, usage-based and data-driven insurance ensures you pay a fair rate based on real risk—helping you grow without breaking the bank.

5. Minimize Downtime and Claims Delays

Accidents happen, but long claim processes can slow down your operations. With AI-driven risk assessment and  claims control, you can get vehicles back on the road faster and avoid unnecessary disruptions.

Cachet’s automated claims processing and real-time fleet insights help reduce downtime, making sure your vehicles stay where they belong—on the road.

Cachet: Insurance That Grows With You

At Cachet, we’ve been supporting the platform economy since 2018—because we believe the future of mobility and work depends on systems that are as dynamic as the people powering them. Our mission is to build a fairer, more flexible insurance infrastructure that helps Europe’s platform economy thrive.

That means insurance that adapts to your needs—so you can scale smarter, reward great drivers, and expand without unnecessary friction. Whether you’re growing your fleet, entering new markets, or streamlining operations, we’re here to help you move forward with confidence.

Ready to grow your platform, not just your premiums? Let’s talk.

Most fleet operators assume their rising insurance premiums are just the cost of doing business. More vehicles, more risk. More markets, more paperwork. That’s just how it goes, right?

Not exactly.

In fact, many of the biggest factors behind increasing fleet insurance costs are hidden in plain sight: scattered data, vague risk assessments, and dated tools supporting your operations. And that means most operators are stuck making educated guesses instead of confident decisions.

Today, the smartest operators are shifting from reactive to proactive when it comes to fleet control. Powered by data-driven tools that remove the guesswork, they are unlocking real savings in the process. 

Let’s take a closer look at what’s really driving your costs up and how to turn those pressure points into opportunities.

1. You Can’t Manage What You Can’t See

One of the biggest silent cost drivers? Blind spots in your data.

When vehicle usage and claims history live in different systems—or worse, spreadsheets—it’s nearly impossible to get the full picture in real-time. Disconnected data systems can slow you down and could lead insurers to price you based on industry averages, not your actual operations.

Cachet’s Fleet Analytics and Drive Behaviour Analytics give operators real-time, unified insights. You can identify risk trends, spot high-risk behaviours early, and take action before it impacts your premium.

No more assumptions. Just actionable intelligence.

2. Generic Pricing, Generic Results

Traditionally, fleet insurance has been a one-size-fits-all model. Flat rates, fixed time periods, or outdated vehicle classifications.

But modern fleets aren’t static. Vehicles are shared, usage is multi-market, and ownership is dynamic. So why settle for pricing that doesn’t reflect your actual operations?

With Usage-Based and Score-Based Insurance, Cachet helps operators align costs with real-world behavior. If your drivers are performing well and your claims are low, you should see that reflected in your premiums. If your cars aren’t on the road driving revenue, you shouldn’t be saddled with high costs eating away at your margins. 

It’s smarter pricing—and smarter risk management.

3. Managing, Not Controlling Claims 

Claims are messy. Manual processing, unclear communication, and inconsistent reporting can slow everything down. Getting ahead of the curve in not just reporting but controlling claims can have a big upside on your bottom line. 

Cachet’s Integrated FNOL Form and Claims Control Center streamline the process from first notice to preventive control. Making it easier than ever for stakeholders to report claims, follow their progress and even take action to control their reemergence. 

Less time spent managing claims, more time into controlling for better outcomes.

4. Outdated Tools Drain Time and Trust

Fleet managers today juggle multiple roles. From operator, to risk analyst, finance admin, and sometimes even IT support. But too many are stuck using systems that weren’t built for modern mobility.

Cachet’s Fleet Insurance Management platform is built specifically for multi-region automotive operators. Whether you’re managing ten vehicles or ten thousand, you get tools designed to simplify your day-to-day.

User Roles Management ensures the right people see the right data. Our Recommendations System helps you turn insights into actions. And Cachet APIs make it easy to integrate into your existing systems, so you don’t lose time on migrations or clunky workarounds.

5. Parking, Rentals, and Hidden Operational Gaps

Our Rental & Booking Interface and Automated Parking feature help operators capture and connect those moments. It’s all part of our ecosystem approach: one platform, many touchpoints, all designed to give a smarter understanding of your fleet in one place.

Because managing risk is about improving outcomes at every stage of the lifecycle of your vehicles.

Smarter Decisions Don’t Have to Take More Time

Cachet helps fleet operators take control with tools that are simple, powerful, and built to scale alongside you. Whether you’re expanding across borders, onboarding new drivers, or just trying to stay competitive locally, we give you the confidence to move faster. Want to find out more about how Cachet can help? Book a demo and let us show you first hand.