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Paper-free claims handling

Cachet paper-free claims reporting. How it works?

In the event of a traffic accident, easily obtained detailed information is crucial to ensuring everything runs smoothly. We’ve created the quickest and most convenient way to file a claim, so you don’t have to worry about paperwork after a stressful situation. With Cachet filing a claim is easy – just a few clicks on your Cachet app and the claim is forwarded to the insurance company immediately. This is a complete and legal claim form, in addition to which you do not need to fill in or sign other claim forms!

How to report a claim?

From your Cachet desktop, select the vehicle that was part of the accident and then select “Claims” and “File claim” for traffic or casco insurance from the menu.

You will find a claim form that you can fill out after the accident, adding all the necessary details.

  1. Date and time of the accident
  2. Party (or parties) of the accident and their contact details
  3. Location of the accident on the map
  4. Description of events.

In addition, you can submit documents or pictures if needed!

We have added the possibility to mark the location of the accident on the map using the GPS solution. This is especially important if the accident took place on the road because then you do not have to start looking for an address!

Please describe the incident as accurately as possible in your own words. Describe exactly what happened, where and when. The more thorough, the better!

We will forward it immediately to the insurer, who will contact you ASAP!

However, we hope that you will drive safely and that there is no need to file a Claim. Ever!

CONTACT FORM

Get in touch with us and we will get back to you within 24 hours.

Business type*

Coverage type*

COMPLAINTS FORM

Get in touch with us and we will get back to you within 2 business days.

Customer or company*

Full name of the customer or company

Representative customer or company

If someone else is submitting the complaint on behalf of the customer or company

Customer type*

Choose the correct type

Personal ID code / Registry code

Personal identification number for the natural persons and company registration number for the legal entities. Required field if there is a financial claim as result of the complaint. We might ask for the ID and additional details for further identification of the customer.

Phone

with the country code +

Type of complaint*

Choose the correct type

Email*
Date of Incident*

When the dissatisfactory incident occurred

Description of Issue*

Description of the customer’s rights allegedly violated

Circumstances of incident

Details around how/when the incident occurred. Optional if covered under Description of Rights Violated

Evidence

Upload relevant documents, screenshots, etc. Or refer to the evidences already available to Cachet

Confirmation*

KONTAKTFORMULÄR

Kontakta oss så återkommer vi till dig inom 24 timmar.

Företagstyp

Typ av försäkring

Thank you for submitting your information.
Our team is excited to help your fleet business thrive.

Thank you for submitting your information.
Our team is excited to help your fleet business thrive.